salaam
janaab mai ne alart pay ka account banaya tha
magar kuch jaga masla pesh araha tha
jis ko mai ne alert pay ke hi mail par hi mail kar ke jawab chaha
magar jo jawab aya he wo samaj nahi aya
aap ke samne mai dono chizai send kar raha ho wo problem bhi
jo mere sath he or wo jawab bhi jo alert pay ki taraf se mujhe aya tha
aap logo mese hi koi batai ab me kia karo
hi.
i have some problem about verification.
1st think is that know a days i m living in a rent house
that's y on my Utility Bill will not show my name or my father name.On that Utility Bill will show name of onwer of house.
so what should i do now?
and some thing more.
i don't have Credit card statement , Bank Statement & driving license.that to can i verify my account just by my Country ID?That i have submeted.
Plz solve my problem what shuld i do.
Hello,
We are reviewing your country ID and will have the decision for your shortly.
You may submit a recent, monthly statement in the name of a family member if they bear the same family name and address as what is in your profile. You may submit a statement with a different last name if you can provide the photo ID of the individual whose name appears on the statement. If you are married and do not share a surname with your spouse, you may provide your certificate of marriage to confirm your alternate last name as it appears on the statement.
If you would like to change the name on your AlertPay account, you must first provide verification documents for the name you wish to have on your profile.
You can verify your account by providing the two required forms of identification.
1. A scanned copy of your photo ID, such as one of the following:
• Driver’s license
• Passport
• State/Province ID
• Country ID
2. A scanned copy of your proof of address, such as one of the following:
• Utility bill
• Phone bill
• Bank statement
• Credit card statement
Also, please provide us with the following information so that we may verify your identity in regards to this account:
• Name:
• Address:
• Phone number:
• First four digits of your bank account, if applicable:
• Last eight digits of your credit card, if applicable:
• The date of the last transaction on your account:
Alternatively, you may obtain an official attestation from your local authorities or government confirming your identity and address information. These are typically one of the following:
• Court clerks and deputy clerks
• Lawyers
• Notaries
• Mayors, clerks and secretary-treasurers in all municipalities, but only within the limits of their municipality
• The Secretary General, associate secretaries general and associate secretaries of the National Assembly
• Justices of the peace
• Doctor, chiropractor, optometrist, school principal, dentist, pharmacist, chartered accountant, professional engineer or veterinarian.
Thank you for your understanding.
janaab mai ne alart pay ka account banaya tha
magar kuch jaga masla pesh araha tha
jis ko mai ne alert pay ke hi mail par hi mail kar ke jawab chaha
magar jo jawab aya he wo samaj nahi aya
aap ke samne mai dono chizai send kar raha ho wo problem bhi
jo mere sath he or wo jawab bhi jo alert pay ki taraf se mujhe aya tha
aap logo mese hi koi batai ab me kia karo
hi.
i have some problem about verification.
1st think is that know a days i m living in a rent house
that's y on my Utility Bill will not show my name or my father name.On that Utility Bill will show name of onwer of house.
so what should i do now?
and some thing more.
i don't have Credit card statement , Bank Statement & driving license.that to can i verify my account just by my Country ID?That i have submeted.
Plz solve my problem what shuld i do.
Hello,
We are reviewing your country ID and will have the decision for your shortly.
You may submit a recent, monthly statement in the name of a family member if they bear the same family name and address as what is in your profile. You may submit a statement with a different last name if you can provide the photo ID of the individual whose name appears on the statement. If you are married and do not share a surname with your spouse, you may provide your certificate of marriage to confirm your alternate last name as it appears on the statement.
If you would like to change the name on your AlertPay account, you must first provide verification documents for the name you wish to have on your profile.
You can verify your account by providing the two required forms of identification.
1. A scanned copy of your photo ID, such as one of the following:
• Driver’s license
• Passport
• State/Province ID
• Country ID
2. A scanned copy of your proof of address, such as one of the following:
• Utility bill
• Phone bill
• Bank statement
• Credit card statement
Also, please provide us with the following information so that we may verify your identity in regards to this account:
• Name:
• Address:
• Phone number:
• First four digits of your bank account, if applicable:
• Last eight digits of your credit card, if applicable:
• The date of the last transaction on your account:
Alternatively, you may obtain an official attestation from your local authorities or government confirming your identity and address information. These are typically one of the following:
• Court clerks and deputy clerks
• Lawyers
• Notaries
• Mayors, clerks and secretary-treasurers in all municipalities, but only within the limits of their municipality
• The Secretary General, associate secretaries general and associate secretaries of the National Assembly
• Justices of the peace
• Doctor, chiropractor, optometrist, school principal, dentist, pharmacist, chartered accountant, professional engineer or veterinarian.
Thank you for your understanding.
